Keep crews booked without pausing the job you are on.
Tokilio answers project questions, captures site details, and books estimates while your team is up a ladder or on the road.
- Log service requests with photos, budgets, and timelines automatically.
- Offer callbacks or on-site estimate slots without a dispatcher at the phone.
- Route urgent issues to the right technician instantly.
Response time
<2 min
Average time to confirm a new homeowner inquiry
Booked estimates
+48%
Increase in scheduled estimates from web traffic
Repeat work
30%
Reduction in missed follow-ups for maintenance plans
Where Home & field services teams feel the pain
Tokilio was built for relationship-driven operators. Here is what we eliminate from your day-to-day:
- Missed calls lead to lost jobs when crews are on-site.
- Dispatchers juggle scattered notes between SMS, email, and voicemail.
- Homeowners expect photo updates and transparent communication.
Virtual front desk
Collect service addresses, job types, and urgency so you can prioritize the right crew in real time.
Scheduling that sticks
Offer estimate windows around crew availability and travel buffers without manual back-and-forth.
Operational visibility
Feed work orders and customer preferences directly into your CRM, job management, or Slack channels.
Automations ready on day one
Tokilio comes with prebuilt workflows tuned for home & field services—customize copy, logic, and handoffs without starting from scratch.
Estimate intake assistant
Guides homeowners through project details, requested timing, and budget ranges before a technician calls back.
- Accepts photos or videos via secure upload links.
- Flags warranty or service plan customers for priority handling.
- Creates structured job tickets your dispatcher can approve in seconds.
Emergency escalation
Differentiates urgent requests from routine maintenance and escalates to on-call staff automatically.
- Automated SMS or Slack ping when a customer requests same-day service.
- Callback queue sorted by urgency and revenue value.
- Follow-up nurture sequences keep non-urgent leads warm.
The Tokilio playbook for service operators
Capture every inbound request
Widget goes on your website, Google Business Profile, and QR codes on service trucks for instant inquiries.
Prioritize work with context
Tokilio logs project scope, urgency, and materials needed so dispatchers make smarter routing decisions.
Delight customers after the job
Send maintenance reminders, collect reviews, and offer service plans without extra admin work.
“We used to miss evening calls constantly. Tokilio books next-day estimates while the crew is still finishing a job, and the notes are clearer than any voicemail ever was.”
Marcus Lee · Owner, Ridgeview HVAC & Plumbing
Ready to see Tokilio in action?
Spin up your AI business card in minutes or loop in our team to build a launch plan for home & field services.